Summary
This role acts as the bridge between marketing, operations, and customer support — the person who understands the customer best and translates insights into innovative meal concepts. You’ll drive creativity, trend-based development, and continuous product innovation.
Responsibilities
- Conduct market research and analyze customer feedback and survey results.
- Collaborate with chefs and operations to develop new recipes aligned with market trends.
- Coordinate with marketing to plan product launches and promotional campaigns.
- Track and report on product performance, engagement, and sales.
- Maintain a weekly and monthly product launch cadence with clear milestones.
Requirements
- Strong analytical, creative, and coordination skills.
- Passion for food innovation and customer-centric thinking.
- Experience in cross-departmental collaboration (operations, marketing, R&D).
- Excellent communication and presentation skills.
- Familiarity with nutrition or product development in F&B is a plus.