Summary
Diet Station seeks a highly experienced Operations Manager to lead all operational aspects — from kitchen and logistics to customer delivery and quality control. This role is mission-critical to ensure scalable, efficient, and high-quality operations.
Responsibilities
- Oversee kitchen operations, ensuring top-tier food quality and hygiene standards.
- Manage logistics: inventory, delivery routes, fleet performance, and maintenance.
- Supervise and develop team managers across kitchen, logistics, and customer service.
- Track and optimize operational KPIs: production capacity, delivery time, order accuracy, and cost per meal.
- Build systems to reduce operational costs and maximize output.
- Establish scalable frameworks for new locations and potential international expansion.
- Lead performance evaluations and continuous improvement initiatives.
- Collaborate with marketing, R&D, and sales teams to ensure seamless execution of new product launches.
Requirements
- Minimum 10 years in F&B operations, preferably in food delivery or cloud kitchen environments.
- Strong leadership and analytical capabilities.
- Proven record in reducing costs and scaling multi-branch operations.
- Bonus: Experience in expanding F&B operations to new markets or countries.
- KPI-driven, strategic, and deeply committed to operational excellence.