Summary
We are looking for an energetic Call Center Agent who will represent Diet Station with warmth and professionalism. This person will handle inbound and outbound calls, advising customers about meal plans, renewing memberships, and re-engaging inactive clients.
Responsibilities
- Handle incoming inquiries and place outbound calls to re-engage or convert customers.
- Provide professional nutritional suggestions and product knowledge during calls.
- Support the sales funnel through consistent customer communication.
- Log all interactions accurately in the system.
Requirements
- Fluent in Kuwaiti dialect, proficient in both Arabic and English.
- Excellent communication and persuasion skills.
- Passionate about healthy living, diet food, and customer care.
- Previous experience in call centers or F&B sales preferred.
- KPI-driven and enthusiastic to achieve conversion goals.